Privacy policy
Effective Date: 20-12-2024
nuqleus (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our software and services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name
Email address
Phone number
Billing and payment details
Event details (date, time, location, type)
1.2 Usage Information
Information about how you use our platform, including pages visited, features used, and session durations.
1.3 Device Information
IP address
Browser type
Operating system
1.4 Communication Data
Messages exchanged between clients and freelancers via our platform.
2. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery: To facilitate event booking, quotation management, and communication between clients and freelancers.
Improvement: To improve the functionality and user experience of our software.
Payments: To process payments securely.
Notifications: To send updates, confirmations, and alerts related to bookings and quotations.
Legal Compliance: To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We may share your information with:
Freelancers: Relevant details necessary for event planning and service delivery.
Service Providers: Trusted third-party vendors for payment processing, data storage, and analytics.
Legal Authorities: When required by law or to protect our legal rights.
Business Partners: If our business is involved in a merger, acquisition, or sale.
4. Your Rights
You have the following rights regarding your data:
Access: Request access to the personal information we have about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Opt-out of non-essential communications such as marketing emails.
To exercise these rights, contact us at support@nuqleus.ai.
5. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. These measures include:
Encryption of sensitive data during transmission.
Secure payment processing through third-party providers.
Regular monitoring and updates to our software for security vulnerabilities.
6. Data Retention
We retain your information as long as necessary to provide our services or comply with legal obligations. Afterward, your data is securely deleted or anonymized.
7. Cookies
Our platform uses cookies to enhance your experience. Cookies are small files stored on your device that help us:
Understand user behavior and preferences.
Improve platform performance.
Provide personalized services.
You can manage or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be effective upon posting to our platform. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@nuqleus.ai
Address: Quiet-Loud Technologies
This Privacy Policy is compliant with applicable laws, including but not limited to the General Data Protection Regulation (GDPR) as relevant.